Exchange and Return Policy - Moreschi.pk

At Moreschi.pk, we are committed to ensuring customer satisfaction with every purchase. Here’s our policy regarding returns and exchanges:

  1. Return Policy

    • Items purchased from our online store can be returned within 7 days from the date of delivery.
    • The return shipping cost will be borne by the customer in the case of returns or exchanges. Please ensure that the returned item meets our return/exchange policy requirements.
    • Sale items and used items are non-returnable and non-exchangeable.

  2. Exchange Policy

    • You can exchange your item within 15 days from the date of delivery, subject to the availability of the required item.
    • The return shipping cost will be borne by the customer in the case of returns or exchanges. Please ensure that the returned item meets our return/exchange policy requirements.
    • For exchanges, please submit a request via:
    • Please include a reason for the exchange request.

  3. Exchange Process

    • Upon receiving your request, our team will review and process the exchange either online or at an outlet for a smooth experience.
    • The item to be exchanged must meet the following conditions:
      • Unused, unwashed, and unworn
      • No smell or damage
      • All tags must remain intact

  4. Invoice Requirement

    • A purchase invoice is mandatory for the exchange process.

  5. Exchange Approval

    • Once approved, the exchange will be processed within 15 business days.

  6. Exchange Delivery Fee

    • The return shipping cost will be borne by the customer in the case of returns or exchanges. Please ensure that the returned item meets our return/exchange policy requirements.

For any queries or concerns about our exchange or return policy, feel free to contact us via the contact form or call us at +92 309 1991044.

We strive to provide you with a hassle-free shopping experience at Moreschi.pk!